Ian Funnell

General Manager, CodeBlue Auckland

“Delivering an Exceptional Customer Experience is something I have always been passionate about, and seeing customers reap the benefits of this approach is how I measure success.”

Background

I have nearly 30 years’ experience in the IT sector, in a broad range of service delivery and management  roles. Delivering an Exceptional Customer Experience is something I have always been passionate about, and seeing customers reap the benefits of this approach is how I measure success. CodeBlue’s Managed Service Model is something I have strived to contribute to and am proud to be a part of the senior management team in growing this fantastic business.

Summary

  • Leadership and management skills
  • Development of Managed Service offerings
  • Ability to align ICT strategies with business objectives
  • Experienced in customer-focused, service delivery cultures.

Specialities

  • Managed Infrastructure Services
  • Outsource Management
  • Team Management
  • Senior Account Management
  • Client Management
  • Service Delivery Management.

Industry Experience

  • CodeBlue General Manager – 8 years
  • Gen-I Northern Region Professional Services Manager – 2 years
  • ComputerLand, 12 years in various IT Professional Service Management positions.
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