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# FUJIFILM CodeBlue Limited: We handle your IT headaches

## Sitemaps
[XML Sitemap](https://codeblue.co.nz/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Your business doesn’t need to be famous to be targeted in a cyber attack](https://codeblue.co.nz/stories/your-business-doesnt-need-to-be-famous-to-be-targeted-in-a-cyber-attack/): Cyber attacks are no longer just a headline risk for large global corporations—they are increasingly targeting New Zealand SMEs, bringing high financial costs and operational downtime. Discover why smaller businesses are prime targets and what practical steps you can take to protect your critical assets. From implementing multi-factor authentication to building effective incident response plans, backups, and recovery strategies, learn how to safeguard your business before, during, and after a cyber attack. Watch the webinar replay or speak with a CodeBlue specialist today.
- [Cybersecurity Governance: VIP Lunch Series 2026](https://codeblue.co.nz/stories/riskaware-event-cybersecurity-governance-2026/): Cyber incidents rarely begin with technology—they begin with strategic decisions. Join a select group of CEOs and directors for a candid, closed-door RiskAware lunch focused on managing cyber risk at the board level. Discover what effective governance looks like, learn how to evaluate organisational readiness beyond compliance checklists, and establish proactive leadership under pressure. Secure your place to exchange real-world insights with senior peers and transition your organisation from reactive firefighting to structured resilience.
- [Phishing has evolved, so must your security response](https://codeblue.co.nz/stories/phishing-has-evolved-so-must-your-security-response/): Phishing has evolved into a sophisticated, AI-driven threat. Traditional, tick-the-box security training is no longer enough to protect your organisation. Discover how behaviour-based phishing simulation training rewires employee habits, delivers realistic tests tailored to technical abilities, and tracks your company’s Behavioural Risk Score. Don't rely on technology alone to guard your business—learn how leading organisations are modernising their cyber defence and building long-term resilience against advanced social engineering attacks.
- [AI-Powered Workplace Transformation – Roadshow 2026](https://codeblue.co.nz/stories/ai-powered-workplace-transformation-roadshow-2026/): Key themes
- [CodeBlue launches RiskAware in New Zealand](https://codeblue.co.nz/stories/codeblue-launches-riskaware-in-new-zealand/): Navigating the complexities of cybersecurity can be a major challenge for New Zealand organisations. That's why CodeBlue has launched RiskAware, a new cybersecurity service designed to move businesses from a reactive to a proactive security posture.
- [Cybersecurity Governance: VIP Lunch Event](https://codeblue.co.nz/stories/riskaware-event-cybersecurity-governance/): Cybersecurity is a critical topic that demands regular and structured attention on the board’s agenda. It is no longer an issue to be addressed only during crises. Boards must prioritise building cyber competency and access to external expertise.
- [Five top tips to get more from your Microsoft 365 license](https://codeblue.co.nz/stories/five-top-tips-to-get-more-from-your-microsoft-365-license/): Who enjoys dull, repetitive tasks? Nobody. Part of Microsoft’s Power Platform, Power Automate does just what it says: it automates recurring tasks with a workflow you can create yourself. That’s because Power Automate’s ‘low-code/no-code’ interface is drag and drop driven. Common tasks we’ve helped automate include requisitions for new items (like a replacement laptop), leave requests and other Human Resources transactions, multi-stage approval processes, and even replacing expensive visitor management systems. Combined with SharePoint and your other Microsoft 365 applications, Power Automate offers incredible functionality. Once you know how it works and what it does, the sky’s the limit.
- [Unlocking Potential: Roadmap to Copilot Adoption for Kiwi SMBs](https://codeblue.co.nz/stories/unlocking-potential-roadmap-to-copilot-adoption-for-kiwi-smbs/): Discover the potential of Microsoft Copilot for Kiwi SMBs. Learn how to assess AI readiness, create a strategic roadmap, and implement Copilot to boost productivity, collaboration, and business growth.
- [The Ultimate Copilot ROI Calculator: Maximise Your AI Investment](https://codeblue.co.nz/stories/the-ultimate-copilot-roi-calculator-maximise-your-ai-investment/): Maximise your AI investment with our Ultimate Copilot ROI Calculator. Learn how to quantify the benefits of Microsoft Copilot, assess costs, and optimise its usage for your business’s success.
- [Is your Disaster Recovery up to scratch?](https://codeblue.co.nz/stories/is-your-disaster-recovery-up-to-scratch/): Floods and earthquakes are headline grabbing. But seemingly inconsequential issues are more likely to catch you out. Ready for power / internet outages, ransomware attacks, hardware failure or even a burst pipe?
- [How to match technology with business requirements – today and tomorrow](https://codeblue.co.nz/stories/how-to-match-technology-with-business-requirements-today-and-tomorrow/): Small changes to your IT environment over time, can result in problematic symptoms. Unfortunately, you probably won’t realise it. Learn how to identify issues earlier.
- [Staff Spotlight: supporting Pasifika in IT](https://codeblue.co.nz/stories/staff-spotlight-supporting-pasifika-in-it/): At CodeBlue, we’re proud of our staff diversity. Having a team of various genders, backgrounds and ethnicities bring a broader range of insights to the table. Different perspectives help identify blind spots, challenge assumptions and results in more well-rounded decisions.
- [Default security settings are rarely the best. Why Multi-factor Authentication (MFA) is a must-have](https://codeblue.co.nz/stories/default-security-settings-are-rarely-the-best-why-multi-factor-authentication-mfa-is-a-must-have/): One of the remarkable realities of information security is that many of the hacks, breaches, bust-ups, and heists happen because of existing bugs or vulnerabilities. This tells you that avoiding a hack is often as simple as keeping your software up to date. Because someone else probably hasn’t, they’ll become the victim before you do.
- [How often is your MSP auditing your environment?](https://codeblue.co.nz/stories/how-often-is-your-msp-auditing-your-environment/): Your IT partner should be tracking essential metrics like device warranties, software licensing usage, software patch / version status, employees’ account access, etc. This keeps your environment secure, efficient and cost-optimised.
- [Effective healthcare IT support: It’s about people, not technology](https://codeblue.co.nz/stories/effective-healthcare-it-support-its-about-people-not-technology/): What’s essential for effective service delivery for healthcare and other organisations? It’s the human element of IT projects and getting to know you. We overlay your needs on an IT roadmap and ITIL support framework.
- [Why Microsoft Azure’s default security settings aren’t good enough.](https://codeblue.co.nz/stories/why-microsoft-azures-default-security-settings-arent-good-enough/): Good cyber defence must defend against everything. Have you enabled Azure’s features like geolocation blocking, multifactor authentication, conditional access and more?
- [Hybrid Work is Broken. Learn the 6 Implications and How to Fix It](https://codeblue.co.nz/stories/hybrid-work-is-broken-learn-the-6-implications-and-how-to-fix-it/): Windows Server 2012 reaches the end of its life on 10 October 2023. This means no more security updates, feature updates, bug fixes, technical support or online technical content updates. There isn’t a lot of time remaining. You have essentially four options.
- [Don’t Panic: End-of-Support for Windows Server 2012 is on October 10](https://codeblue.co.nz/stories/dont-panic-end-of-support-for-windows-server-2012-is-on-october-10/): Windows Server 2012 reaches the end of its life on 10 October 2023. This means no more security updates, feature updates, bug fixes, technical support or online technical content updates. There isn’t a lot of time remaining. You have essentially four options.
- [Why Microsoft’s AI-enhanced apps are risky business.](https://codeblue.co.nz/stories/why-microsofts-ai-enhanced-apps-are-risky-business/): Microsoft’s Copilot will do exactly what is asked of it, with no moral or ethical compass. It’s the ultimate nosy parker, for one thing immediately ending the comfort of ‘security through obscurity’. This is a massive danger with multiple implications.
- [Always repeating details to your IT service provider? Ask for better documentation.](https://codeblue.co.nz/stories/always-repeating-details-to-your-it-service-provider-ask-for-better-documentation/): Great IT service providers see admin documentation as being priceless. If key staff aren’t available, other personnel easily pick up and resolve issues.
- [Digital transformation: understanding your firm’s digital maturity is step one](https://codeblue.co.nz/stories/digital-transformation-understanding-your-firms-digital-maturity-is-step-one/): It comes down to better productivity. How will your company update current business processes, to get a competitive advantage?
- [3 Considerations to contain cloud costs](https://codeblue.co.nz/stories/3-considerations-to-contain-cloud-costs/): Careful management of a cloud migration, guided by a strategic view and regular system reviews is key. Here are 3 issues to limit costs, pre and post migration.
- [Why an IT roadmap must be part of YOUR organisational planning](https://codeblue.co.nz/stories/why-an-it-roadmap-must-be-part-of-your-organisational-planning/): A roadmap helps your organisation review which IT technologies have merit, when it’s best to implement, and what costs are acceptable. We create a technology roadmap specific to your organisation.
- [Where is your data, and why should you (legally) care?](https://codeblue.co.nz/stories/where-is-your-data-and-why-should-you-legally-care/): The Privacy Act 2020 places legal obligations on every Kiwi business that collects and stores personal data. However, many organisations are now realising that legal compliance is often not enough.
- [Anti-virus is not enough. Recent 3CX hack shows why.](https://codeblue.co.nz/stories/anti-virus-is-not-enough-recent-3cx-hack-shows-why/): A recent security breach showed how a legitimate application can be turned malicious by attackers. It highlights the importance of having a behavioural-based Endpoint Detection and Response (EDR) platform
- [How AI improves IT services  ](https://codeblue.co.nz/stories/how-ai-improves-it-services/): Adopting AI for the provision of IT managed services is crucial. Tools like ChatGPT assembles knowledge so our customer service team can quickly act.
- [Avoid these 5 pitfalls when implementing Microsoft 365 ](https://codeblue.co.nz/stories/avoid-these-5-pitfalls-when-implementing-microsoft-365/): Implementing Microsoft 365 (M365) to solve hybrid / remote work’s various issues? Beware of common traps and pitfalls you can encounter on this adoption journey.
- [11 considerations before customising your security solution](https://codeblue.co.nz/stories/11-considerations-before-customising-your-security-solution/): Cybersecurity measures need to balance between given budgets and operational needs. Before you create a unique security solution, consider these 11 parameters.
- [7 best practice tips to work smarter in a hybrid world](https://codeblue.co.nz/stories/7-best-practice-tips-to-work-smarter-in-a-hybrid-world/): Hybrid work is here to stay. Get expert tips on the right tools and approach to boost productivity, efficiency, security and employee satisfaction.
- [Healthcare hacks grow – 4 steps for better cybersecurity](https://codeblue.co.nz/stories/healthcare-hacks-grow-4-steps-for-better-cybersecurity/): In New Zealand, many healthcare organisations have been targeted by ransomware. Continue reading to learn how to prepare for cyberattacks.
- [What makes a service desk special? Staff retention.](https://codeblue.co.nz/stories/what-makes-a-service-desk-special-staff-retention/): It’s vital to build a great culture and give a clear career path. You’ll find staff staying and practical client knowledge kept.
- [Your company’s data has sprawled. Take back control.](https://codeblue.co.nz/stories/your-companys-data-has-sprawled-take-back-control/): When the pandemic hit, data was stored everywhere so staff could still work. This created new problems.
- [What Microsoft 365 Can Do For Your Business ](https://codeblue.co.nz/stories/what-microsoft-365-can-do-for-your-business/): If you are looking to gain a competitive edge for your business, look no further then Microsoft 365. Find out the benefits of Microsoft 365 today!

## Pages
- [Healthcare Cyber Readiness](https://codeblue.co.nz/healthcare-cyber-readiness/): Recurring IT issues, slow support, and rising security risks shouldn't hold your business back. For more than 20 years, CodeBlue has provided reliable IT managed services to hundreds of organisations across New Zealand. Apply for a complimentary IT Health Check and Risk Review conducted by a senior engineer to assess your infrastructure, Microsoft 365 setup, and backups. Learn how our proactive SleepEasy service takes technology off your plate by providing fast support, strategic guidance, and a security-first approach aligned with your business goals.
- [Managed IT Services](https://codeblue.co.nz/managed-it-services-nz/): Recurring IT issues, slow support, and rising security risks shouldn't hold your business back. For more than 20 years, CodeBlue has provided reliable IT managed services to hundreds of organisations across New Zealand. Apply for a complimentary IT Health Check and Risk Review conducted by a senior engineer to assess your infrastructure, Microsoft 365 setup, and backups. Learn how our proactive SleepEasy service takes technology off your plate by providing fast support, strategic guidance, and a security-first approach aligned with your business goals.
- [Microsoft 365 end user training](https://codeblue.co.nz/managed-it-services/modern-workplace/microsoft-365-end-user-training/): Unlock the full potential of Microsoft 365 with CodeBlue's tailored training courses. We specialise in helping businesses boost productivity and achieve digital transformation. Whether you're an executive seeking strategic insights or a team looking to improve, our Microsoft 365 end user training is designed to meet your unique needs. Discover courses customised to your goals – connect with CodeBlue today to elevate your end-user experience and improve productivity.
- [Disaster Recovery](https://codeblue.co.nz/managed-it-services/data-backup-and-recovery/disaster-recovery/): Disaster Recovery as a Service (DRaaS) empowers your business to stay resilient in the face of unexpected disruptions. With DRaaS, your applications, workloads, and data are protected, minimising unexpected downtime and keeping your operations running smoothly.
- [BaaS](https://codeblue.co.nz/managed-it-services/data-backup-and-recovery/baas/): Protect your business and simplify data management with CodeBlue’s Backup as a Service (BaaS). The smart, secure solution designed for New Zealand businesses.
- [VPS](https://codeblue.co.nz/managed-it-services/cloud-services/vps-2/): Unlock the power of CodeBlue Virtual Private Servers (VPS). An Infrastructure as a Service (IaaS) offering that delivers the best of both worlds – your own private cloud, seamlessly running on CodeBlue’s trusted platform. 
- [Cloud Apps & Services](https://codeblue.co.nz/managed-it-services/cloud-services/cloud-apps-services/): Unlock growth with Cloud Apps & Services. CodeBlue manages deployment to shift to Opex, boost efficiency, and meet data compliance from NZ data centres.
- [Cloud Migration](https://codeblue.co.nz/managed-it-services/cloud-services/cloud-migration/): You're likely facing significant challenges with your current IT setup, and a cloud migration could be the solution. Some of the issues that you’re likely facing include:
- [Managed DMARC](https://codeblue.co.nz/managed-it-services/cyber-security/managed-dmarc/): CodeBlue’s Managed DMARC service takes the complexity out of email authentication and puts you back in control. We make sure your emails are secure, trusted, and delivered - without you having to manage the technical details.
- [SIEM](https://codeblue.co.nz/managed-it-services/cyber-security/siem/): CodeBlue's Security, Information and Event Monitoring (SIEM) service provides robust event logging and proactive threat detection, giving your business the security it needs.
- [DNS & Web Filtering](https://codeblue.co.nz/managed-it-services/cyber-security/dns-web-filtering/): Implement a robust, layered cyber security defence and gain greater control over your internal web traffic. CodeBlue's DNS and Web Filtering service provides a fast, safe, and reliable internet experience for your organisation.
- [Security Awareness & Training](https://codeblue.co.nz/managed-it-services/cyber-security/security-awareness-training/): Empower your team to be an essential component of your layered security combatting cyber threats. Our Security Awareness and Training service provides comprehensive education and simulated phishing exercises to reduce risk and protect your business.
- [Advanced Mail Filtering](https://codeblue.co.nz/managed-it-services/cyber-security/advanced-mail-filtering/): Our Advanced Mail Filtering service go beyond basic spam blocking, ensuring that vital business messages aren’t lost in the noise while protecting against increasingly sophisticated cyber threats. It uses intelligent technologies like machine learning and advanced algorithms to secure, organise, and streamline email communications.
- [IT Procurement](https://codeblue.co.nz/managed-it-services/it-procurement/): IT Procurement often involves substantial financial investment. Staying within budget while acquiring the necessary technology can be a difficult balancing act.
- [Modern Workplace](https://codeblue.co.nz/managed-it-services/modern-workplace/): Is your business ready to embrace a smarter, more agile future? Talk to us today about how Modern Workplace can transform your operations.
- [CodeBlue Hamilton](https://codeblue.co.nz/branches/codeblue-hamilton/): We provide tailored IT support / services to small and mid-sized organisations across Hamilton.
- [CodeBlue Tauranga & Rotorua](https://codeblue.co.nz/branches/codeblue-tauranga-rotorua/): Supporting small to mid-sized businesses across the Bay of Plenty's core hubs, CodeBlue Tauranga & Rotorua provides responsive, tailored managed IT services. Our expert local team and extensive remote service desk network deliver comprehensive solutions to keep your organization competitive and secure. From proactive IT support, robust cybersecurity training, and data backup recovery to Microsoft 365 modern workplace migrations and cost-effective IT procurement, we ensure your business technology runs smoothly. Contact our teams to optimize your infrastructure today.
- [CodeBlue Dunedin](https://codeblue.co.nz/branches/codeblue-dunedin/): We provide tailored IT support / services to small to mid-sized companies across Dunedin.
- [CodeBlue Christchurch](https://codeblue.co.nz/branches/codeblue-christchurch/): We provide tailored IT support / services for small to mid-sized companies across Christchurch.
- [CodeBlue Wellington](https://codeblue.co.nz/branches/codeblue-wellington/): We provide tailored IT support / services to small and mid-sized companies across Wellington.
- [CodeBlue Auckland](https://codeblue.co.nz/branches/codeblue-auckland/): We provide tailored IT support / services to small and mid-sized companies across Auckland.
- [RiskAware](https://codeblue.co.nz/managed-it-services/cyber-security/riskaware/): RiskAware is a cybersecurity risk management service that helps you identify potential threats and build a practical plan to reduce your exposure. It gives your business better visibility, stronger defences, and the ability to meet compliance requirements with confidence.
- [Managed Detection and Response](https://codeblue.co.nz/managed-it-services/cyber-security/managed-detection-and-response/): CodeBlue’s Managed Detection and Response (MDR) is an advanced 24/7 cybersecurity service that leverages analytics, threat intelligence, automation and human skill. MDR arms your business with a team of experts who monitor your endpoints and the network communication from those endpoints. Our security team responds to cyberthreats immediately – saving you the headache.
- [Cyber Security](https://codeblue.co.nz/managed-it-services/cyber-security/): Multilayered solutions to protect your business.
- [No Disaster Recovery Plan](https://codeblue.co.nz/no-disaster-recovery-plan/): These are the real-world consequences of not having a business-wide Disaster Recovery plan.
- [Managing Cyber Security Risk](https://codeblue.co.nz/managing-cyber-security-risk/): Businesses need to take preventive measures against ransomware attacks. That’s where a cyber security risk management process comes in.
- [Runaway Technology Costs](https://codeblue.co.nz/runaway-technology-costs/): Technology costs need to bring the company towards the future. If it’s only spent maintaining day-to-day operations, businesses will be unable to transition to better tech. Companies need to innovate, or else their competitors will overtake them at some point.
- [IT Service Quality](https://codeblue.co.nz/it-service-quality/): In fact, some IT teams struggle to keep current systems running now – let alone build for the future. Something needs to change.
- [Lack of a Technology Strategy](https://codeblue.co.nz/lack-of-a-technology-strategy/): The first and biggest problem is that not everyone knows how to create a technology strategy. After all, every business is unique — and so are its needs.
- [Managed IT Services](https://codeblue.co.nz/managed-it-services/): Each business faces unique IT challenges. Our 20 years of experience supporting Kiwi businesses ensures we understand this well. Our Managed IT Services are customised to address your specific IT problems efficiently. From strategic planning to IT management and deployment, we take care of your entire IT support needs.
- [Fixed Price IT Services](https://codeblue.co.nz/managed-it-services/fixed-price-it-services/): Our Managed IT support services, tailored specifically for small to mid-sized businesses, provide you with much-needed flexibility and efficiency. 
- [vCIO Services](https://codeblue.co.nz/managed-it-services/vcio-services/): Contact us today to discuss how we can help support your technology strategy with our vCIO services.
- [Data Backup and Recovery](https://codeblue.co.nz/managed-it-services/data-backup-and-recovery/): We help small and mid-sized Kiwi businesses protect their mission-critical data. Develop resilience and maintain business continuity with our data backup and disaster recovery solutions.
- [Cloud](https://codeblue.co.nz/managed-it-services/cloud-services/): CodeBlue’s guide to starting your cloud journey, developing a cloud strategy, and becoming a cloud native organisation.
- [Managed IT Services Landing Page](https://codeblue.co.nz/managed-it-service/): Our Fixed Price Managed IT Services take the stress out of support. You get access to our expert team, strategic advice, and enterprise-grade systems — all for one predictable monthly cost.
- [Readiness Assessment](https://codeblue.co.nz/codeblue-copilot-readiness-community/readiness-assessment/): <iframe src="https://codebluetest.formstack.com/forms/copilot_readiness_assessment" title="Formstack Form" width="100" height="1500"
- [CodeBlue Copilot Readiness Community](https://codeblue.co.nz/codeblue-copilot-readiness-community/): Most New Zealand businesses are working out how they’d benefit from AI services like Copilot. Given all the hype, where do you start? The CodeBlue Copilot Readiness Community has been created to offer you guidance, support and access to the latest resources needed.
- [Contact Us](https://codeblue.co.nz/contact-us/): How can we help? Send us a message and we will be in touch.
- [Managed IT Services NZ | Branches Near You | CodeBlue](https://codeblue.co.nz/branches/): We provide tailored IT support and services to small to mid-sized companies and organisations across Aotearoa.
- [Careers](https://codeblue.co.nz/careers/): We strive to be New Zealand’s best managed service provider. And have fun along the way.
- [Our Partners](https://codeblue.co.nz/our-partners/): We partner with the best technology vendors on the planet to give our customers the options and support they need.
- [Fujifilm Family](https://codeblue.co.nz/fujifilm-family/): FUJIFILM Business Innovation New Zealand never stops finding ways to help Kiwis work smarter.
- [Why Us?](https://codeblue.co.nz/why-us/): Founded in 2004, CodeBlue’s mission from the start has been consistent – we strive to be the best IT partner in New Zealand.
- [Stories](https://codeblue.co.nz/stories/)
- [Home](https://codeblue.co.nz/): At CodeBlue we’re all about helping you solve your biggest IT problems. We proactively manage your technology, freeing you to focus on the bigger picture. With a customised IT roadmap and tech tailored to your business, we’ll ensure your continued growth.

## JetPopup
- [Team bio](https://codeblue.co.nz/stories/jet-popup/team-bio/)

## Listing Items/Components
- [Posts Card](https://codeblue.co.nz/?jet-engine=posts-card): Read More
- [Career Card](https://codeblue.co.nz/?jet-engine=career-card)
- [Team – Card](https://codeblue.co.nz/?jet-engine=phishing-has-evolved-so-must-your-security-response): Read Bio

## Webinar Replays
- [How to get security awareness training right](https://codeblue.co.nz/webinar-replays/how-to-get-security-awareness-training-right/): Matthew Jose (CISO, CodeBlue) Focus: Behaviour change and risk reduction SAT Is not a compliance exercise: Mathew challenged the traditional view of security awareness training as a checkbox activity. Completion rates and click rates are not outcomes — true success is measured by lasting behavioural change across the workforce.   From weakest link to scalable defence: When implemented properly, SAT transforms employees from the biggest risk into the most effective line of defence. The goal is not to identify who failed, but to build consistent, organisation‑wide decision making under pressure. What good actually looks like: Effective programmes focus on reducing repeat clickers, increasing reporting rates, and improving response speed over time. These indicators show whether staff are learning how to act, not just completing training. Frank De Pasquale (CEO & Founder, Tekspace) Focus: What effective security awareness training looks like in practice Behaviour over memorisation: Frank emphasised that effective training builds instinctive responses, not theoretical knowledge. In a real attack, staff need to rely on learned behaviours, not remembered rules. Engagement drives outcomes: The success of SAT depends on user engagement. If the experience is intuitive, relevant, and personalised, organisations will see measurable improvements in behaviour and risk reduction. Modern SAT Is data‑driven and adaptive: Leading platforms continuously analyse user behaviour, build dynamic risk profiles, and tailor simulations and training accordingly. This closed‑loop approach is what enables real, sustained behaviour change.
- [AI in Cyber](https://codeblue.co.nz/webinar-replays/ai-in-cyber/): Focus: The Threat Landscape and Technical Reality
- [Work smarter with Copilot](https://codeblue.co.nz/webinar-replays/work-smarter-with-copilot/): Krishneel Kumar Effective Prompting: Demonstrated the "Prompt Coach" in the unified Copilot screen (Teams Chat) as an agent that analyses and improves prompts based on four core foundations: goal, context, audience, and expectation. Copilot in Excel and Personalisation: Covered using Copilot in Excel for analysing complex data, generating graphs, and forecasting, and showed how to use Custom Instructions and Memory to personalise Copilot's tone and context. Copilot Dictionary: Introduced the Dictionary as a new feature allowing IT administrators to upload a CSV file with organisation-specific terms (like te Reo Māori), which Copilot then uses for contextual understanding across M365 apps. Aaron Horan Analysis and Researcher Agents (M365 Paid Version): Detailed the Analysis Agent for getting quick insights and trends from a data set without opening the file, and the Researcher Agent for rapid knowledge acquisition and status tracking (e.g., summarising what was missed while away). Creating Custom Agents: Walked through the process of creating a simple custom agent for repeatable tasks, such as comparing a submitted policy against a template for quality control. PowerPoint Creation with Templates: Showed the new process for creating a PowerPoint presentation using Copilot via File > Create with Copilot, which now allows users to apply custom corporate design templates via an organisational asset library. Matt Bourne New Licensing Options: Announced the new Microsoft 365 Copilot for Business license, which is available to users with business licenses (like Business Premium) and detailed the current promo pricing for the Business Premium plus Copilot bundle. Training and Adoption Services: Highlighted CodeBlue's training offerings, including Executive Kickstart, end-user interactive classroom training, and full transformation project training. AI Policy and Guardrails: Emphasised the importance of having a company-wide Generative AI policy and setting up Copilot guardrails within the tenant to ensure outputs are reviewed (as a draft) and data is handled safely.
- [Cybersecurity governance](https://codeblue.co.nz/webinar-replays/cybersecurity-governance/): Dame Dr. Karen Poutasi Cybersecurity is a critical business issue, not just an IT problem, and ignoring it is done at one's own peril. When a major cyber incident occurs, boards must have a tested incident response plan, remain calm, and have a clear script to brief stakeholders. In an environment where threats are constantly evolving, defenses must be consistently improving, and organizations must progressively increase their security posture. Murray Strong A key to cyber resilience is having the capability to monitor and "hunt" for bad actors who may already be inside or attempting to breach your organization. Boards should expand their understanding of cyber risk and define their risk appetite to determine the necessary level of reporting and investment. The importance of conducting incident response simulations with the board and executive team to prepare for the first 24 hours of an attack. Gordon Armstrong Many SMEs in New Zealand lack cybersecurity knowledge and need to proactively seek out the necessary expertise to embed it into their business strategy. Boards should receive quarterly reports detailing the number of thwarted attacks to make the threat feel real and not just a "conceptual problem". Everyone in an organisation has a responsibility for cybersecurity and that the human element is often the weakest link, making education and training crucial. Daniel McIvor Cybersecurity is a major business challenge and that leaders must be decision-makers to build organizational resilience. A recent survey showing that nearly half of boards are not receiving cybersecurity reports, making it difficult to measure risk, have board-level discussions, and secure funding for protection. CodeBlue's "Risk Aware" service is a solution to provide businesses with visibility into cyber risks and a roadmap for strengthening security.
- [Transforming nonprofit organisations with Microsoft technology](https://codeblue.co.nz/webinar-replays/transforming-nonprofit-organisations-with-microsoft-technology/): Amelia Reinecke Microsoft Cloud for Non-profits The Microsoft cloud for non-profits is a component of the broader Microsoft Cloud for Industry, built on a foundation of security management and compliance. It includes components like Microsoft 365, Power Platform, and Dynamics, which can be extended with co-developer tools like Copilot Studio to meet an organization's specific needs. Non-profit Accelerators and Solutions The "non-profit accelerator" has been broken down into smaller components focusing on engaging supporters and funders, and impactful program delivery. Solutions for engaging supporters include fundraising and grant management, powered by Power Apps and Power BI, to help manage donors, track fundraising effectiveness, and build stronger relationships with funders. For impactful program delivery, solutions are available for volunteer management, volunteer engagement portals, and outcomes management systems, which help track volunteer progress, manage services for individuals, and report back to funders on community impact. Cybersecurity in the Non-profit Sector A recent Asia-Pacific study found that 19% of non-profits reported a cybersecurity incident in the past year, highlighting the need for secure data management. Having a secure, stable platform like Microsoft Azure is essential for ensuring the safety of sensitive data about beneficiaries and volunteers and for enabling future growth. Real-world Example Amelia shared a case study about a non-profit with 700 staff and over 200 managed houses, where her team built a full partner management system on a Dynamics 365 model-driven app. This solution extensively manages health and safety, incidents, shift notes, and individual goals for the people they support. Matt Bourne Changes in Microsoft Non-profit Licensing The 10 free Microsoft 365 Business Premium licenses for non-profits have been removed, but Microsoft now offers a 75% discount on these licenses, bringing the cost to $9.35 NZD per user per month. Microsoft has also introduced a 15% discount for non-profits on the full versions of Microsoft 365 Copilot, Copilot for Sales, and Copilot for Service. The Power Apps "per user" plan has been discontinued and replaced with a more affordable "per app" plan for non-profits and commercial customers. Importance of Data Security and Compliance Data security and compliance involve a set of standards and policies for managing and securing information, which helps prevent data breaches and protects a company's reputation. Tools like Microsoft Purview can help organizations monitor their compliance with standards such as GDPR. Dispelling Cybersecurity Myths A common misconception is that a company or country is "too small" to be a target, but the speed of the internet means hackers can access information from anywhere in the world in less than a second. The goal of good data security is to put enough roadblocks in place to deter attackers from even trying to breach a system. Security Practices Every business should implement multi-factor authentication (MFA), which is available through Microsoft Entra ID and can be configured with conditional access to control how and when staff can access information. It is crucial to have layered security, which involves multiple defensive measures (like deadbolts on doors and an alarm system) rather than relying on a single entry point like a firewall. The Value of a Technology Roadmap A technology roadmap should align with business goals and values, rather than forcing the business to adapt to the technology. The team used a technology roadmap to show a non-profit client the value of their IT and how it could help them achieve their company's vision, leading to the board greenlighting projects to improve their infrastructure.
- [How to manage cyber risk](https://codeblue.co.nz/webinar-replays/how-to-manage-cyber-risk/): Mathew Jose (CodeBlue) Cybercrime landscape According to CERT NZ, the reported financial loss from cyber incidents was $20 million in 2022, but this figure is considered only the "tip of the iceberg" due to non-mandatory reporting. The top three reported incidents in 2023 were phishing/credential harvesting, unauthorized access, and scams/fraud. Globally, cybercrime is an enormous industry, with costs expected to reach $10.5 trillion in 2025. IBM reports that 80% of current cyberattacks are carried out by organized crime syndicates. The financial impacts of cyber incidents on Australian and New Zealand companies, such as Optus and Health New Zealand, have run into the tens or hundreds of millions of dollars. Risk management fundamentals Risk is defined as the likelihood of a threat actor exploiting a vulnerability, while risk appetite is an organization's willingness to accept that risk. The risk management process is a five-step cycle: identify, analyze, evaluate, treat, and monitor. Monitoring is a continuous process as risks are not stationary. A risk can be treated in four ways: avoid the activity entirely, accept the risk, share the risk with a third party (e.g., insurance), or mitigate the risk to reduce its likelihood and impact. Ransomware and protection Ransomware typically begins with a user clicking a phishing link or visiting a malicious website, which initiates a download and infects the machine. Antivirus software is no longer sufficient for protection against modern ransomware; a tool using behavioral and anomaly detection, like Managed EDR, is necessary. CodeBlue's services CodeBlue's RiskAware package is a bundled offering that includes dark web monitoring, risk assessment workshops, and external attack surface monitoring. A key goal of these services is to provide a quantified risk position for an organization, helping them understand their potential financial loss (e.g., $3k, $17M, $2M) to make better cybersecurity decisions. Fraser Walker (Emergence Insurance) Cybercrime as an industry Cybercrime is an exceptionally well-organized industry, approaching $8 trillion in criminal proceeds, which is more than the global drug trade combined. The threat actors are not "lone wolves" but vast, intricate syndicates, with services like "ransomware as a service" available on the dark web. Cyber insurance and claims Emergence is New Zealand's only standalone cyber insurer, backed by Lloyd's of London. The cyber insurance claim process is a high-stakes, intense environment where every second counts. Insurers can get digital forensics and incident response teams involved within minutes of a call to stop the bleeding, even before a claim is formally accepted. Incident response costs make up two-thirds of claims costs and cover things like public relations, lawyers, and digital forensics to manage internal and external communications during a live breach. Ransomware and extortion Ransomware attacks are highly sophisticated, with groups like Royal Ransom and Black Cat using tactics like encrypting data, exfiltrating sensitive information, escalating administrative privileges, and even bugging backups. They may also use "printer bombs" to print sensitive documents and even make phone calls to victims to demand payment. In a ransomware attack, the decision to pay a ransom depends on the specifics of the case, such as the type of data compromised, and should be considered on its own merit. Cyber insurance coverage Cyber insurance covers three main areas: first-party losses (business interruption, reputational harm, ransom costs), third-party losses (lawsuits, regulatory fines), and incident response costs. Optional covers can be added for things like contingent business interruption (if a third-party IT provider is hacked) and criminal financial loss extensions for social engineering or cyber theft. Improving cybersecurity posture Insurers are becoming more proactive and expect businesses to take steps to improve their cybersecurity posture. Simple, low-cost actions like disabling macros, testing backups, and implementing the "principle of least privilege" can make a business less appealing to threat actors. Advanced measures like Managed EDR, security information and event management (SIEM), and penetration testing are things that will be viewed favorably by insurers, potentially leading to premium relief.
- [Future proof your business](https://codeblue.co.nz/webinar-replays/future-proof-your-business-webinar/): Kane McGhie (Dicker Data) Challenges and security Small and medium businesses face challenges with distributed work environments, which makes securing their systems more difficult. Ransomware attacks are a significant threat, with a 300% increase and 50% targeting small businesses. Windows 10 End-of-Life A major challenge on the horizon is the Windows 10 end-of-life on October 14, which means Microsoft will no longer patch vulnerabilities. After this date, attackers are expected to release vulnerabilities that have been stockpiled, with a muted response from Microsoft. Microsoft 365 Business Premium Microsoft 365 Business Premium is an attractive and cost-effective option for small to medium businesses, providing enterprise-grade security by taking a layered approach. The suite includes productivity tools like Loop for collaboration, OneDrive for file sharing, and Clipchamp for video editing, alongside a robust security suite. Modern device management and deployment Modern device management with Microsoft Intune allows for the management of any device (laptops, desktops, servers) and provides a "live build" to ensure devices remain "secure by design" over time. Intune's Autopilot feature enables the configuration of a device directly from the factory, providing security from day one without a traditional image-based build process. A recommended Windows 11 deployment process involves inventory, package preparation, a phased rollout to pilot users, and continuous feedback for improvement. Data protection and AI Microsoft Purview provides tools to place restrictions on how data leaves the environment, such as encrypting emails and protecting data within Teams messages. Business Premium allows for the safe and secure use of AI tools like Copilot by helping identify, protect, and encrypt sensitive data. He also warns that New Zealand is only at about 50% of the replacement rate needed to upgrade all Windows 10 devices by the deadline, which could lead to resource and supply chain issues. Matt Bourne (CodeBlue) CodeBlue services CodeBlue offers specialist services in areas like Microsoft Modern Workplace strategies, Azure cloud solutions, and process automation. The new Microsoft Azure Data Center in New Zealand provides better access and data residency, making virtual desktops and cloud-native hosting more viable options. Data governance and compliance With the increased use of AI, understanding data governance requirements and protecting business information is becoming a major issue, especially with new laws based on Europe's GDPR standards on the horizon. Microsoft Purview, DLP, and information protection are included in Business Premium, but advanced, automated features require an E5 license or a compliance add-on. Technology management Technology tools, including those in Microsoft Business Premium, require ongoing configuration, monitoring, and service, similar to how a car needs regular maintenance. He advises against simply clicking the update button for Windows 11 without first checking for application compatibility, as it can cause fundamental changes to the system and potential issues with configurations, such as VPNs and printer drivers. Copilot licensing Copilot for Microsoft 365 is a personal productivity tool and is purchased on a per-person basis. For an enterprise-level Copilot, options like Copilot agents can be created for specific organizational functions and can be licensed based on a consumption model or included for users with a Copilot license.
- [From data governance to powerful insights](https://codeblue.co.nz/webinar-replays/from-data-governance-to-powerful-insights-webinar/): Irene Direnko-Smith Introduction to data governance Data governance is presented as a crucial topic for innovation, improved business processes, and the effective use of AI, despite not always being seen as exciting. The overall goal of the webinar is to help Kiwi businesses work smarter by navigating compliance and unlocking business intelligence. Matt Bourne Defining data governance Data governance is a framework of policies, roles, and processes designed to provide guidelines for data security, governance, access, and usage. Importance of data governance Effective data governance is essential to prevent "messy data," which can lead to inaccurate reports and difficulty in finding information. Leadership buy-in, including investment of time, money, and effort, is critical for the success of any data governance initiative. Data growth and challenges The amount of data created globally is experiencing explosive growth, with a prediction of 175 zettabytes of new data in 2025 alone, significantly accelerated by factors like AI and the rapid shift to digital during COVID-19. Key challenges to data governance include data being dispersed across numerous platforms and applications, inconsistencies caused by user error due to a lack of standards, potential data loss during transfers, and the issue of "shadow IT" where company data is stored on uncontrolled personal services. Solutions and tools Microsoft Purview is highlighted as a cutting-edge tool for records and data management, intelligent structuring, and identifying compliance issues, offering features like data classification, retention, and prevention of data loss. Amelia Reinecke Data as a strategic asset Data is increasingly considered the "new currency," emphasizing its critical importance for businesses in terms of security, availability, and accessibility. Utilizing current data can provide new insights, enable better future decision-making, and drive improved business outcomes. Data in the AI era The rise of AI tools like Copilot agents and Copilot Studio is blurring the lines between different data systems, as agents can access and consolidate information from various business applications, making robust security, privacy, and compliance paramount. Security concerns and protection A significant concern for early AI adopters is the lack of visibility and protection for organizational data when using generative AI. Protecting sensitive data involves implementing labeling, Data Loss Prevention (DLP) policies, and audit logs, especially within business applications like Dynamics 365. Data lifecycle management Data lifecycle management is crucial, categorizing data into active (readily accessible), inactive (historical retained records), and deleted data (no longer needed). Effective data retention strategies are necessary not only for compliance but also for cost savings, as data storage can be extremely expensive.
- [Demystifying Copilot, agents, and AI](https://codeblue.co.nz/webinar-replays/demystifying-copilot-agents-and-ai-boost-productivity-with-microsofts-ai-tools/): Matt Bourne: Personal productivity with AI Copilot vs. Chat GPT: Matt highlighted that Copilot keeps you in the flow of work, accessing your emails, Teams messages, and other Microsoft environment info. It acts as an assistant, tutor, and creator, unlike Chat GPT, which requires you to move information around. Copilot capabilities: Microsoft Copilot can summarise emails and communications, help you reword emails for different audiences, and draft documents or blog posts from existing content. What are the types of Copilot: Matt explained the different types: unified copilot (accessing all your info across applications), application-specific copilots (understanding the information within the application, like Excel), and mobile copilots (available on the Microsoft 365 app and Outlook). How to create AI prompts: To get the best results from Copilot, it's important to give it plenty of information, including your goal, context, sources, and desired output. Demos: Matt showcased Copilot's abilities in Outlook (rewriting emails), Word (drafting guidelines and blog posts), and Excel (analysing data and suggesting formulas). Amelia Reinecke: Organisational productivity with AI AI Agents vs. Copilots: Amelia explained that agents are an extension of Copilot, designed to automate specific business functions. They can work independently or be triggered by a Copilot. What is Copilot Studio: This is where you build Copilots and agents, sitting within the Power Platform ecosystem. AI agent capabilities: Agents can retrieve information, perform tasks (like timesheets and expense claims), and even autonomously do things (though this is still in preview). Types of AI agent: Amelia described retrieval agents (finding information), task agents (performing actions), and autonomous agents (working independently). Copilot for sales, service, and finance: These agents help streamline processes and improve efficiency in specific areas, integrating with various applications like Salesforce, Zendesk, and SAP. Customisation: Copilot Studio allows you to customise and extend existing Copilots and agents or build your own. Key takeaways Copilot is a powerful tool for both personal and organisational productivity, helping you work smarter and faster. Data governance is crucial when using AI, ensuring your information is managed and controlled effectively. Training is essential to help staff get the most out of Copilot. Microsoft is continually developing new AI tools and features, like agent boss, which will further enhance productivity.

## Webinars
- [Transforming nonprofit organisations with Microsoft technology](https://codeblue.co.nz/webinars/transforming-nonprofit-organisations-with-microsoft-technology/): Nonprofits face unique challenges in managing operations, engaging supporters, and maximising resources —but the right technology can make a difference.
- [Demystifying Copilot, Agents, and AI](https://codeblue.co.nz/webinars/demystifying-copilot-agents-and-ai/): As part of CodeBlue and FUJILFILM Process Automation ongoing commitment to knowledge sharing, we are delighted to invite you to our upcoming webinar on either May 29th or June 3rd.

## Guides
- [Join the CodeBlue Copilot Readiness Community](https://codeblue.co.nz/guides/join-the-codeblue-copilot-readiness-community/)
- [Your guide to the Strategic Technology Roadmap](https://codeblue.co.nz/guides/your-guide-to-the-strategic-technology-roadmap/): We take the time to understand your unique requirements. We then tailor our services to help you achieve your desired business objectives. Your strategic technology roadmap outlines a plan and process, detailing the technology investments to hit agreed business outcomes. Crucially, it’s regularly reviewed.
- [Who Benefits From A Strategic IT Roadmap?](https://codeblue.co.nz/guides/who-benefits-from-a-strategic-roadmap/): Technology Leadership – The Strategic Technology Roadmap is designed to structure the communication between the IT department and leadership executives in a manner that allows them to:  1. Act strategically when making investment decisions and managing project goals.  2. Earn buy-in from business users due to having a better-structured process. 3. Negotiate with leaders or other departments who request new projects, processes, and initiatives that may require significant, non-operating effort.
- [Antivirus is no longer fit for purpose. Meet Managed Detection and Response](https://codeblue.co.nz/guides/antivirus-is-no-longer-fit-for-purpose-meet-managed-detection-and-response/): This essential eBook delves into why Managed Detection and Response (MDR) is no longer just an option but a necessity for Kiwi businesses seeking to navigate the complex cyber threats of 2024.
- [Evolve your technology roadmap beyond hybrid work](https://codeblue.co.nz/guides/evolve-your-technology-roadmap-beyond-hybrid-work/): Consequently, you need to adapt your technology roadmap with a forward-thinking approach and develop a well-equipped workforce capable of navigating potential challenges and opportunities ahead. In other words, hybrid is merely the starting point, not the destination.

## Case Studies
- [Raukura Hauora o Tainui: Enabling better whānau outcomes through digital transformation](https://codeblue.co.nz/case-studies/raukura-hauora-o-tainui-enabling-better-whanau-outcomes-through-digital-transformation/): Facing a fragmented, paper-heavy IT environment, healthcare provider Raukura Hauora o Tainui needed a trusted technology partner to streamline operations. By partnering with FUJIFILM CodeBlue, they transformed their infrastructure—migrating to the cloud, standardizing printing, enabling mobile care, and upgrading practice management systems like Medtech. With enhanced cybersecurity awareness and dedicated managed IT support, their team can eliminate manual workarounds and focus on delivering better outcomes for whānau.
- [Stellar Projects: Modernising the digital workplace to support secure, scalable growth](https://codeblue.co.nz/case-studies/modernising-for-a-future-ready-digital-workplace/): Discover how Stellar Projects partnered with Fujifilm CodeBlue to modernize their digital infrastructure. By implementing a robust Microsoft 365 environment and SharePoint framework, the New Zealand consultancy transformed its information management and governance. The transition to a scalable, secure document management system—complemented by Microsoft Teams Rooms—has streamlined hybrid collaboration and paved the way for AI-driven innovation like Microsoft 365 Copilot. Read how this strategic technology uplift supports Stellar Projects’ growth and ensures their platform matches the high-quality delivery their Tier 1 clients expect.
- [Animates: Scaling technology support across 62 sites with CodeBlue](https://codeblue.co.nz/case-studies/animates-scaling-technology-support-across-62-sites-with-codeblue/): As Animates grew to 47 retail stores and 15 veterinary clinics across New Zealand, its small internal IT team needed a way to support a large, fast‑moving workforce without expanding headcount. CodeBlue became a strategic partner, providing nationwide IT service desk capability, documentation improvements and operational oversight to ensure Animates could continue to scale.
- [Complete environment overhaul reduces Fexco Pacific’s cybersecurity gaps](https://codeblue.co.nz/case-studies/complete-environment-overhaul-reduces-fexco-pacifics-cybersecurity-gaps/): Fexco Pacific, a leading financial services provider across 10+ nations, faced significant risks from legacy on-premise servers and a dispersed mobile workforce. Partnering with CodeBlue, they undertook a digital transformation to meet rigorous international cybersecurity audits. By migrating to Microsoft 365 and implementing Microsoft Intune, Fexco Pacific replaced weeks of manual device tracking with real-time, centralized visibility. This case study explores how they achieved seamless compliance, streamlined AML/KYC governance, and eliminated VPN vulnerabilities, ensuring secure cross-border payments and remittances across the Pacific.
- [Hamilton Hindin Greene: safeguarding legacy, strengthening security](https://codeblue.co.nz/case-studies/hamilton-hindin-greene/): Discover how HHG partnered with CodeBlue to embrace Microsoft Modern Workplace, embrace the cloud, securing data and saving $2000+ monthly on lower IT infrastructure spend.
- [Auckland Thoroughbred Racing: honouring heritage, building for the future](https://codeblue.co.nz/case-studies/auckland-thoroughbred-racing/): Discover how ATR partnered with CodeBlue to embrace Microsoft Modern Workplace, completely reinvent how the business works, avoid a $60,000 server replacement and reduce monthly IT costs by $1,000.
- [Medical Research Institute: Protecting lives begins with protecting data](https://codeblue.co.nz/case-studies/medical-research-institute/): For the Medical Research Institute (MRI), data is more than a resource—it’s the foundation of every breakthrough, every protocol and every promise to patients. As a leading health research organisation, MRI manages large-scale clinical trials and produces academic insights and scientific contributions that improve modern medical practice. The integrity, accessibility and security of the organisation’s data are central to delivering those outcomes and securing funding. But, more importantly, it must protect its participants’ most sensitive information.
- [Presbyterian Support Northern](https://codeblue.co.nz/case-studies/presbyterian-support-north/): How we helped PSN work remotely in 48 hours.
- [A bridge to the future: NZbrokers Azure cloud modernisation](https://codeblue.co.nz/case-studies/a-bridge-to-the-future-nzbrokers-azure-cloud-modernisation/): In a challenging project, CodeBlue designed and built a secure multi-tenanted Citrix platform on Microsoft Azure infrastructure for NZbrokers and its members. Due to the legacy nature of the broking application, Citrix Desktop Virtualisation was deployed to enhance the Azure Virtual Desktop experience, backed with Microsoft 365 services.
- [CodeBlue migrates CHT Care Homes’ five sites in a day](https://codeblue.co.nz/case-studies/codeblue-migrates-cht-care-homes-five-sites-in-a-day/): The value of a long-term managed services partnership was thrown into stark relief for CHT Care Homes when it acquired five new sites in 2024. Thanks to CodeBlue, which has supported CHT since 2012, the five care homes along with more than 380 staff members were successfully integrated into its technology systems over the course of just one day. This made it the ultimate ‘on time, on budget’ project. As a result, the newly acquired care homes and their residents have moved from previously paper-based processes to digital systems. Today they enjoy consistent technology delivery from a practised and proven service provider.
- [Auckland Eye migrates to CodeBlue’s private cloud](https://codeblue.co.nz/case-studies/auckland-eye-migrates-to-cloud/): Auckland Eye is a private ophthalmology clinic offering the widest range of subspeciality services in eye care. With a team of 140 staff, and practices located in Remuera, Ormiston, Takapuna, New Lynn, Pukekohe, Whangarei and Queenstown, Auckland Eye aims to be the leading premium eye care provider in New Zealand.
- [PFI uncover business benefits from the value hidden in their data](https://codeblue.co.nz/case-studies/property-for-industry-limited-case-study/): Discover the value hidden in your data, via a data warehouse and business analytics solution.
- [SPM Assets Case Study](https://codeblue.co.nz/case-studies/spm-assets-case-study/): SPM Assets moves to the cloud to solidify IT systems
- [Cancer Society Case Study](https://codeblue.co.nz/case-studies/cancer-society-and-codeblue-a-digital-roadmap-to-resilience/): A digital roadmap to resilience for the Cancer Society
- [Presbyterian Support Northern Case Study](https://codeblue.co.nz/case-studies/presbyterian-support-northern-case-study/): PSN’s IT infrastructure and systems are critical to their mission.
- [Hesketh Henry Case Study](https://codeblue.co.nz/case-studies/hesketh-henry-case-study/): Hesketh Henry find trust in CodeBlue
- [Stellar Projects Case Study](https://codeblue.co.nz/case-studies/stellar-projects-builds-agile-cloud-future-for-modern-workplace/): Stellar Projects Builds Agile Cloud Future for Modern Workplace
- [Hudson Gavin Martin Case Study](https://codeblue.co.nz/case-studies/hudson-gavin-martin-case-study/): CodeBlue significantly reduces IT costs, delivers superior service levels, at Hudson Gavin Martin
- [Shine* Case Study](https://codeblue.co.nz/case-studies/shine-case-study/): CodeBlue lights up IT for Shine*

## Team
- [Vaidik Patel](https://codeblue.co.nz/team/vaidik-patel/)
- [Kerrin Hopkins](https://codeblue.co.nz/team/kerrin-hopkins/)
- [Wynand Sijben](https://codeblue.co.nz/team/wynand-sijben/)
- [Damien Howe](https://codeblue.co.nz/team/damien-howe/)
- [Phat Truong](https://codeblue.co.nz/team/phat-truong/)
- [Matt Bourne](https://codeblue.co.nz/team/matt-bourne/)
- [Thomas Michael](https://codeblue.co.nz/team/thomas-michael/)
- [Scott Riddell](https://codeblue.co.nz/team/scott-riddell/)
- [Felix Nduaguba](https://codeblue.co.nz/team/felix-nduaguba/)
- [Chris Thorpe](https://codeblue.co.nz/team/chris-thorpe/)
- [Dan Roscouet](https://codeblue.co.nz/team/dan-roscouet/)
- [Zulfi Ahmed](https://codeblue.co.nz/team/zulfi-ahmed/)
- [Aaron Horan](https://codeblue.co.nz/team/aaron-horan/)
- [Ravi Pudi](https://codeblue.co.nz/team/ravi-pudi/)
- [Matt Scutt](https://codeblue.co.nz/team/matt-scutt/)
- [Pieter Jordaan](https://codeblue.co.nz/team/pieter-jordaan/)
- [Phill Barber](https://codeblue.co.nz/team/phill-barber/): Phill believes that focusing on people’s strengths and enabling them to be their best, is the true key to effective leadership. As Wellington’s Branch Manager, he’s built a culture of open, transparent communication where his team pro-actively focuses on partnerships with their customers, for their joint success. Getting out of the office and working directly with customers is where he’s happiest!
- [Stephan Potgieter](https://codeblue.co.nz/team/stephan-potgieter/): Stephan Potgieter has been at CodeBlue New Zealand for over 11 years, holding account management and business development responsibilities. His 25+ year career spans roles in IT systems administration, technical presales and sales. The depth of experience showcases expertise in IT services, and customer relationship management.
- [James Muir](https://codeblue.co.nz/team/james-muir/): With over 13 years at CodeBlue New Zealand, James has rapidly progressed from Senior Trusted Advisor to Sales Manager. His career spans roles in systems engineering, business development and account management. His previous experience in healthcare and defense, has provided insights into the operational needs of firms of all sizes.
- [Nathan McClintock](https://codeblue.co.nz/team/nathan-mcclintock/): Nathan McClintock brings over 20 years’ experience in various IT and digital roles, ranging from analyst to director. He is currently the Head of Operations and Business Improvement, having joined us in 2022. His expertise in product innovation, business engagement and service delivery has proven invaluable. Passionate about creating an environment where people can be successful, he’s committed to making the tough (but right) decisions.
- [Mathew Jose](https://codeblue.co.nz/team/matthew-jose/): Mathew Jose is an experienced information security professional, with over 15 years in multiple IT roles. As CodeBlue CISO, he focuses on governance, risk management and compliance (GRC), and security operations. He also develops new cyber security products and services.
- [Sharon Meier](https://codeblue.co.nz/team/sharon-meier/): Sharon has been a part of the CodeBlue team for over a decade, bringing extensive IT experience in service delivery, operations and logistics. Sharon excels at identifying and implementing innovative business solutions, specialising in leveraging modern digital workplace and cloud technologies.
- [Daniel McIvor](https://codeblue.co.nz/team/daniel-mcivor/): Daniel holds operational and financial responsibility for the CodeBlue business unit as the General Manager. He has worked within the CodeBlue business for over a decade and enjoys nurturing passionate, customer-focused teams.

## Careers
- [Service Desk Analyst](https://codeblue.co.nz/careers/service-desk-analyst/)
- [Desktop Trusted Advisor](https://codeblue.co.nz/careers/trusted-advisor-desktop/)
- [Trusted Advisor](https://codeblue.co.nz/careers/trusted-advisor-all-regions/)
- [Senior Trusted Advisor](https://codeblue.co.nz/careers/senior-trusted-advisor/)