The Ultimate Copilot ROI Calculator: Maximise Your AI Investment
Discover the potential of Microsoft Copilot for Kiwi SMBs. Learn how to assess AI readiness, create a strategic roadmap, and implement Copilot to boost productivity, collaboration, and business growth.
Unlocking Potential: The Roadmap to Copilot Adoption for Kiwi SMBs
Discover the potential of Microsoft Copilot for Kiwi SMBs. Learn how to assess AI readiness, create a strategic roadmap, and implement Copilot to boost productivity, collaboration, and business growth.
Is your Disaster Recovery up to scratch?
Floods and earthquakes are headline grabbing. But seemingly inconsequential issues are more likely to catch you out. Ready for power / internet outages, ransomware attacks, hardware failure or even a burst pipe?
How to match technology with business requirements – today and tomorrow
Small changes to your IT environment over time, can result in problematic symptoms. Unfortunately, you probably won’t realise it. Learn how to identify issues earlier.
STORIES Staff Spotlight: supporting Pasifika in IT
Having a team of various genders, backgrounds and ethnicities bring a broader range of insights to the table. Different perspectives result in more well-rounded decisions. Learn more about two of our staff, hailing from Samoa.
Default security settings are rarely the best. Why Multi-factor Authentication (MFA) is a must-have
Multi-factor Authentication should be integral to every Identity and Access Management (IAM) and data protection initiative. Better yet, it doesn’t cost extra.
Effective healthcare IT support: It’s about people, not technology
What’s essential for effective service delivery for healthcare and other organisations? It’s the human element of IT projects and getting to know you.
Why Microsoft Azure’s default security settings aren’t good enough.
Good cyber defence must defend against everything. Have you enabled Azure’s features like geolocation blocking, multifactor authentication, conditional access and more?
How often is your MSP auditing your environment?
Your IT partner should be tracking essential metrics like device warranties, software licensing usage, software patch / version status, employees’ account access, etc. This keeps your environment secure, efficient and cost-optimised.
Hybrid Work is Broken. Learn the 6 Implications and How to Fix It
Windows Server 2012 reaches the end of its life on 10 October 2023. This means no more security updates, feature updates, bug fixes, technical support or online technical content updates. There isn’t a lot of time remaining. You have essentially four options.
Don’t Panic: End-of-Support for Windows Server 2012 is on October 10
Windows Server 2012 reaches the end of its life on 10 October 2023. This means no more security updates, feature updates, bug fixes, technical support or online technical content updates. There isn’t a lot of time remaining. You have essentially four options.
Why Microsoft’s AI-enhanced apps are risky busines
Microsoft’s Copilot will do exactly what is asked of it, with no moral or ethical compass. It’s the ultimate nosy parker, for one thing immediately ending the comfort of ‘security through obscurity’. This is a massive danger with multiple implications.
Always repeating details to your IT service provider? Ask for better documentation.
Great IT service providers see admin documentation as being priceless. If key staff aren’t available, other personnel easily pick up and resolve issues.
Digital transformation: understanding your firm’s digital maturity is step one
It comes down to better productivity. How will your company update current business processes, to get a competitive advantage?
3 Considerations to contain cloud costs
Careful management of a cloud migration, guided by a strategic view and regular system reviews is key. Here are 3 issues to limit costs, pre and post migration.
Why an IT roadmap must be part of YOUR organisational planning
A roadmap helps your organisation review which IT technologies have merit, when it’s best to implement, and what costs are acceptable. We create a technology roadmap specific to your organisation.
Where is your data, and why should you (legally) care?
The Privacy Act 2020 places legal obligations on every Kiwi business that collects and stores personal data. However, many organisations are now realising that legal compliance is often not enough.
Anti-virus is not enough. Recent 3CX hack shows why.
A recent security breach showed how a legitimate application can be turned malicious by attackers. It highlights the importance of having a behavioural-based Endpoint Detection and Response (EDR) platform
How AI improves IT services
Adopting AI for the provision of IT managed services is crucial. Tools like ChatGPT assembles knowledge so our customer service team can quickly act.
Avoid these 5 pitfalls when implementing Microsoft 365
Implementing Microsoft 365 (M365) to solve hybrid / remote work’s various issues? Beware of common traps and pitfalls you can encounter on this adoption journey.
11 considerations before customising your security solution
Cybersecurity measures need to balance between given budgets and operational needs. Before you create a unique security solution, consider these 11 parameters.
7 best practice tips to work smarter in a hybrid world.
Hybrid work is here to stay. Get expert tips on the right tools and approach to boost productivity, efficiency, security and employee satisfaction.
Healthcare hacks grow – 4 steps to better cybersecurity
In New Zealand, many healthcare organisations have been targeted by ransomware. Continue reading to learn how to prepare for cyberattacks.
What makes a service desk special? Staff retention.
It’s vital to build a great culture and give a clear career path. You’ll find staff staying and practical client knowledge kept.