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Poor IT management costs your business more than just money. We offer a solution. Our Managed IT support services, tailored for small to mid-sized businesses, provide much-needed flexibility and efficiency.
Our essential Managed IT Services package encompasses core IT needs including:
Along with our Managed IT Services, we offer comprehensive tailored IT services for projects that go well beyond the scope of a standard SLA agreement. This comprises integrating more of our services to meet your IT needs, including:
Fixed price IT support services customised to address your specific IT problems efficiently, with no lock in contracts.
Our IT Procurement services enable you to source and manage the tech you need while helping your business save time and money.
Book a meeting with one of our experts to discuss your IT issues. We’ll customise a Managed IT Services package to solve them.
Our Managed IT Services solution protects your business from resource-draining IT activities. Such tasks not only distract your IT team but exhaust your technology budget.
Some of the benefits include:
Keep downtime to a minimum with swift problem resolutions, that ensure your business operations remain undisrupted.
We make IT management less complicated. We handle everything related to your IT systems in the background, to keep your production sites running healthily.
Our in-house knowledge base ensures that our service team can quickly access relevant information. Get more accurate problem resolution, and minimise downtime.
At CodeBlue, we pride ourselves on being an IT industry leader in New Zealand. For over two decades, we’ve supported over 300 local businesses across a wide range of industries.
Our Managed IT Services help New Zealand businesses tackle the most challenging IT tasks and find new ways to work smarter.
From day one, we’ve dedicated ourselves to providing exceptional MSP services. While we combine scale and efficiency, at our core we’re still Kiwis helping Kiwi businesses.
As a subsidiary of FUJIFILM Business Innovation, our overall solutions extend beyond IT services. Other areas of our wider company can also support you in new ways with process automation, ERP software, printing technology and more.
Our mission is to make high-quality IT services readily available, locally. Take our service desk solution, for instance. It shows our commitment to the highest standards of quality and efficiency, with an average call answer time of 18 seconds, so your most challenging IT issues are being addressed as you finish your coffee.
We take customer satisfaction seriously, and our current 94% CSAT rating reflects it. We aim to meet – or exceed – customer expectations regarding service quality and speed.
We are firm believers that all clients require flexibility. That’s why we don’t lock-in customers with lengthy terms, or add other related restrictions. Need to make adjustments to the contract? We’re open to that! Just let us know 90 days beforehand. We strive to create long-lasting customer relationships — built on the principles of trust, performance, and meeting your changing business needs.
We’ll never stop finding ways to help you work smarter.
Some of the benefits of outsourcing include:
IT teams support businesses by actively spotting technical issues and resolving them to maintain service availability, tackle security vulnerabilities, and ensure undisrupted business operations / workflows.
IT support also provides technical assistance to individual employees when they face any IT-related issues with their hardware / software.
