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These are the real-world consequences of not having a business-wide Disaster Recovery plan.
Every business should be prepared for a potential cyberattack, natural disaster or malicious insider. Employees should know what to do before, during, and after the incident.
If there’s no organisation-wide plan, the chances of recovering from the disaster decreases drastically. This severely impacts not only staff but customers too. It’ll make it borderline impossible to get operations back to normal.
Even with a Business Continuity plan in place, does it specifically address getting key systems / technology processes running again, in acceptable timeframes?
When businesses don’t have a disaster recovery plan in place, they’re left in a vulnerable position after a cyberattack. That’s also the case in the event of a natural or man-made disaster.
They won’t have the know-how to deal with minor or significant outages, which will impact their business considerably. Then there’s the list of compliances that they have to adhere to. Every company needs to follow regulations. Failure to do so can lead to penalties, exclusion from tenders, and reputational harm.
Without business continuity planning, they might even lose the trust of their most loyal customers. If a company suffers from data loss, the business interruption will eventually lead to significant losses.
Companies that don’t want operations disrupted by cyberattacks, need to look for a managed service provider (MSP) that can help create a disaster recovery strategy. They’ll always be prepared for the worst-case scenarios.
CodeBlue has spent almost 20 years working with different Kiwi businesses to help with disaster recovery planning, amongst other services.
When you engage us, we follow a structured process to understand your business goals first. We then agree on a joint Strategic Technology Roadmap – with the right KPIs – to ensure your technology serves your business objectives.
We then provide different services that go toward achieving those business goals, including:
CodeBlue is an established MSP, having helped Kiwi businesses address their technology-related challenges for over 20 years. By partnering with CodeBlue, businesses can access all the sophisticated technologies, systems and processes that major MSPs offer, but still get the personal touch of working with another Kiwi company.
But what about the service quality?
We’d suggest that our customer service is better than our competitors. We know IT issues can’t wait , so on average, we answer service desk calls in just 18 seconds.. Our customer satisfaction rating is also sitting at 94%. That means we don’t only answer calls fast, but also resolve issues just as quickly.
We support over 300 organisations, but don’t tie up any clients with long-term contracts. All our agreements are open terms with 90 days’ notice.
As a division of FUJIFILM Business Innovation, our offerings extend beyond IT services. Should your needs expand to include process automation, ERP software or the latest print solutions – our colleagues are a shoulder tap away.
Our 20 years of experience means we know exactly what to expect if systems go down. And we can help businesses get operations back to normal, as quickly as possible.
We also help businesses create backups, so sensitive data isn’t lost should there be a power outage or a similar event. Your Disaster Recovery plan in other words, is the very essence of thinking ahead. Even a minor disaster can have outsized impacts. Having a clear idea of the necessary actions, reduces that stress. And gets you back on an even keel faster.
