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IT budgets must also resource for innovation. New features should be introduced to customers to maintain competitive advantage. And your team shouldn’t have to live with old apps to perform daily tasks.
Companies that fail to see this could see their sales drop, and lose staff to better opportunities.
Businesses are always looking for ways to be smarter with their finances. If there’s a disconnect between their IT investment and the benefits, something must be done.
Technology costs need to bring the company towards the future. If it’s only spent maintaining day-to-day operations, businesses will be unable to transition to better tech. Companies need to innovate, or else their competitors will overtake them at some point.
They need to start thinking about cloud services, artificial intelligence, and other modern technologies that improve the lives of employees and customers.
Organisations will also need a plan that’ll get them there. If they don’t earmark budget towards growth, they won’t realise how much more efficient processes can be. Businesses need to address these issues right away. If not, there could be serious consequences down the road.
So, what happens if businesses let their current technology costs block their digital transformation?
Competitors will start introducing new services faster and more frequently. Any competitive advantage that a business has right now, will soon fade away. They could find their loyal customers going elsewhere.
The lack of innovation also drives your employees away. Your staff want to work with tech that makes their jobs easier. When they find companies willing to spend on IT, it’s only a matter of time before they jump ship.
Such businesses will find it harder to deliver strategic tech projects, due to limited IT resources. That means companies might remain stagnant and increasingly irrelevant.
And there’s nothing more punishing for a company than to have its growth hampered by its own limitations.
Organisations who feel like their tech costs aren’t being spent wisely, should consider hiring a managed service provider (MSP). They have the expertise to help decide where your IT budget should go.
CodeBlue has 20 years of experience, providing strategic technology plans for New Zealand businesses. We help you reap the rewards of your tech investments.
When you engage with CodeBlue, we follow a structured process to ensure we understand your business goals. We then agree a joint Strategic Technology Roadmap – with the right KPIs – to ensure your technology serves your business objectives.
We then provide different services that go toward achieving those business goals, including:
CodeBlue is an established MSP, having helped Kiwi businesses address their technology-related challenges for over 20 years. By partnering with CodeBlue, businesses can access all the sophisticated technologies, systems and processes that major MSPs offer, but still get the personal touch of working with another Kiwi company.
But what about the service quality?
We’d suggest that our customer service is better than our competitors. We know IT issues can’t wait , so on average we answer service desk calls in just 18 seconds.. Our customer satisfaction rating is also sitting at 94%. That means we don’t only answer calls fast, but also resolve issues just as quickly.
We support over 300 organisations, but don’t tie up any clients with long-term contracts. All our agreements are open terms with 90 days’ notice.
As a division of FUJIFILM Business Innovation, our offerings extend beyond IT services. Should your needs expand to include process automation, ERP software or the latest print solutions – our colleagues are a shoulder tap away.
Every plan is purpose built for a specific company: yours. We don’t believe in one-size-fits-all solutions because every business is different. And because we work with New Zealand businesses, we know what roadblocks and local regulations you face.
