As a desktop engineer, you will proactively maintain and support clients’ desktops, notebooks and tablets as well as associated IT infrastructure, delivering top quality service and support for end users.
You will enjoy reviewing customers’ on-going technology needs, making recommendations to continually improve their environment. You will also contribute to their technology roadmaps, partnering with them to achieve their business outcomes.
Customer facing with excellent communication skills, you will assist in the preparation of scoping / design / project implementation documents, and help develop client SLAs.
Continually seeking to grow professionally, you will be mentored by more senior members, learning new technical and business skills from them, whilst taking accountability for your own career development.