This privacy notice applies to all CodeBlue offices in New Zealand: Auckland, North Shore, Wellington, Christchurch, and Southland/Otago. Where: “CodeBlue” is used in this notice that means all companies who trade under the CodeBlue brand.
CodeBlue’s head office is
1 Nugent Street,
NZ Company Number: 1566260
We will ask you to provide basic contact information in order to provide you the requested service.
As part of our commitment to giving the best service to our customers we record all phone calls answered in our service desk. This helps us to find ways for us to give you better service.
As a potential employee we collect personal information in order to process your application or establish and use employee records.
For more information about what personal information we collect, please click here.
What personal information do we collect?
We will collect information that may include personal information about your employees (contact information) or yourself. If you are a doing business as a sole trader rather than as a company, registered charity, or other organisation, we will need to collect personal information about you in order to provide the contracted services.
Any optional information is clearly highlighted, and you can utilise our services without providing the highlighted information.
The following provides details of what personal information may be collected per service:
When you email us, we will collect your email address and any contact information provided. We will also collect the contents of your email.
Using CodeBlue services
When you sign up for CodeBlue services, we will ask you to provide basic contact information. We will also collect billing information.
Contacting our Service Desk
As part of our commitment to giving the best service to our customers we record all phone calls answered in our service desk for training, quality and service improvement.
We record calls:
for staff training purposes, helping us to improve the quality of our customer service and to ensure the information we provide is consistent and accurate
to ensure we have an accurate record of your call, which may be needed if there is a dispute.
We may release a recording of a call to a CodeBlue customer if this call is collected on behalf of this customer and this customer requests the recording.
Signing up for our newsletter
When you sign up for our newsletter we will collect your email address.
We may collect statistical information about your visit to our website to help us improve it and track trends in usage.
Applying for a position or being employed by us
If you apply for a position as a CodeBlue employee, we will need to collect information about you, your work history, and other information in order to process your application.
If you are a successful applicant for employment, we will need to collect more information to verify your previous work history and establish your employee record which will include:
Bank account and tax file number details so that we can pay you.
How do we use tracking technologies including cookies?
If you wish you can turn tracking technologies off.
We do not track you over time or track you on other websites.
For more information about how we use tracking technologies, please click here
How do you use tracking technologies including cookies?
The table below sets out the main tracking technologies that we use and what we use them for.
Type of Technology
Normally 2 years
Provides CodeBlue with site management information to improve the web site’s operation.
We may share your information with our sub-processors.
We may share your information with the wider Fuji Xerox Group and our partners.
For more information about who your information is shared with, please click here.
Who do we share your information with?
We utilise a number of sub-processors to enable the provision of services to you. Personal information may be provided to these sub-processors as part of delivery of the services. If you wish to know more about the sub-processors we use, please email us.
We may share your personal information with other companies within the wider Fuji Xerox Group or our partners to perform their functions.
If we sell our business, your personal information may be transferred as part of that sale.
We do not disclose your personal information to any third party other than those described previously or when legally mandated.
If you wish to know more about the sub-processors we use, please email us.
For more information about how you will be notified of changes, please click here.
Will you change this privacy notice?
We may change this notice from time to time in the future. Any such changes will be posted here and, where appropriate, notified to you in writing. We advise you to check back frequently to see any updates or changes.