First we understand your business...CodeBlue is a New Zealand-owned business. We're the largest nationwide IT services company serving mid-sized New Zealand businesses and organisations.

Service Focus

When the lights go out - And they will: CodeBlue pilots free data resiliency audit service

In response to the recent power outage in Auckland during October, national IT services company CodeBlue is piloting a no cost data resiliency strategic audit service for qualifying Auckland companies and organisations.
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The CodeBlue Difference

CodeBlue is the only nationwide IT services company with IT services designed specifically to suit the needs of mid-sized New Zealand businesses and organisations.

In this video, CodeBlue General Manager Ian Funnell discusses productivity and sums up the CodeBlue value proposition.

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Who We Are

CodeBlue was established in 2004 to provide mid-sized New Zealand organisations and companies with access to the sophisticated, enterprise-level IT services, support and the benefits and cost savings, available to larger organisations.

CodeBlue is a private company majority owned by people who work in the business. Cornerstone shareholders are Chris Mackay and Ken Davis, both of whom have substantial experience in the IT industry.

From the outset CodeBlue’s vision has been to be the leader in providing proactive IT services, helping clients to both reduce their IT costs and improve the stability and security of their IT infrastructure. 

We provide proactive monitoring and management of a business’ entire IT needs for a fixed monthly price.

CodeBlue is a growing organisation, with over 100 staff. Nationwide coverage is delivered through nine existing branches, with plans for further expansion of the branch network to cover all the main population centres in New Zealand.

CodeBlue Management Team

Ken Davis
Ken Davis - Executive Director
Chris Mackay
Chris Mackay - Director
Ian Funnell
Ian Funnell - CodeBlue General Manager & Branch Manager, Auckland
Ross Fisher
Ross Fisher - Branch Manager, North Shore (Auckland)
Jason Trower
Jason Trower - Managing Director, CodeBlue Hamilton
Stephen Roger
Stephen Roger - Sales Manager, Bay of Plenty (Tauranga)
Rohan Bowyer
Rohan Bowyer - Branch Manager, Hawkes Bay
Brent White
Brent White - General Manager, Wellington
Shelley Inwood
Shelley Inwood - Branch Manager, Christchurch
Ian Edwards
Ian Edwards - Branch Manager, Southland

What We Do

Our promise to you: Best value IT service for mid-sized New Zealand businesses.

Personal Service Builds Mutual Trust

CodeBlue’s Trusted Advisor personal service model is absolutely key to delivering on our best value IT service promise.  Every CodeBlue client has their own Trusted Advisor.  Your advisor’s job is to know your business, be a part of your team, give strategic advice, be highly available, and to take responsibility for solving your problems – fast.

Your CodeBlue Trusted Advisor is a lot more than just a highly-experienced engineer focussed on solving day to day issues. Your advisor manages a live Technology Roadmap strategic planning process.

Your Technology Roadmap is a clearly defined, disciplined and documented framework designed to keep your IT spend right in the sweet spot between investment and return. It provides a plan that shows you how to immediately extract maximum business value from your IT investment. It also informs strategic recommendations on future investments designed to help you maximise opportunities to better support the business and get better value from your IT investment over the long haul.

Proactive IT Support Services Delivered Via Highly Flexible and Customised Service Level Agreements

CodeBlue’s IT services are agreed and managed according to a Service Level Agreement (SLA) specifically tailored to the unique needs of your business. Our SLAs are designed to be easy to understand and manage, and easy to change according to the decisions driven by your Technology Roadmap...Find out more

World-Class Service Desk and Support Processes

Key to our industry-leading customer satisfaction levels is the CodeBlue Service Desk. More than 85 percent of the service calls made to the Service Desk are resolved with the first phone call. This first call resolution capability is enabled by a truly world class remote monitoring, management and resolution system...Find out more

IT Strategic Planning

CodeBlue’s IT Strategic Planning Services are a game-changer for mid-sized New Zealand companies - giving you access to the highest-level strategic advice...Find out more

Data Backup and Disaster Recovery with CodeBlue Data Resiliency Services

Securing your data – against a natural disaster , equipment failure and even deliberate or inadvertent user damage – begins with a plan. Data backup. Disaster recovery. Business Continuity. CodeBlue’s comprehensive Data Resiliency Services (DRS) solution delivers the peace of mind that your business will continue functioning. No matter what happens...Find out more

Cloud Services

CodeBlue’s market-leading cloud services solution delivers enterprise-level, private, secure and affordable cloud computing – optimised for mid-sized New Zealand businesses...Find out more

Layered Security Services

CodeBlue’s Layered Security Services integrate an array of best-of-breed products into a single easy-to-manage service solution, which ensures our customers’ data, applications, devices and servers are protected from the full spectrum of threats - whether in the cloud, on-premise, or on the road...Find out more

Procurement, Products and Partnerships

CodeBlue has volume supply agreements with all major hardware and software vendors. This means we can collaborate with them and with you to procure the very best tools and products for your business needs. Our procurement service streamlines the product purchasing process, helps you save money, and takes the hassle out of  procurement...Find out more

To find out how CodeBlue can help you extract maximum value from your IT infrastructure investment, contact the CodeBlue office nearest you.

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Careers with CodeBlue

The CodeBlue team is made up of a group of talented, passionate individuals who each bring a mix of skills, experience and ambition to grow and succeed to the table. We greatly value the ‘knowledge capital’ that CodeBlue team members bring to the organisation and strongly advocate its enhancement both at a company and a personal level. CodeBlue team members are supported in their careers and encouraged to take the steps to constantly build their skills, knowledge and capabilities in a nurturing, collegial, professional environment.

Working at CodeBlue

CodeBlue is a growing organisation and we are always happy to hear from experienced technicians and system and network engineers who are interested in joining the CodeBlue team. CodeBlue is built on a ‘Trusted Advisor’ model that has fostered a unique IT engineering culture. High calibre, highly experienced, trusted advisors manage their own client relationships, from advising on strategy, designing and implementing upgrades and improvements, through to support needs. They are supported by sophisticated help desk, remote monitoring and diagnostic systems - and a high-level project team to support larger and more complex system and network implementation and integration projects. Successful candidates combine excellent technical skills with entrepreneurial drive and a flair for building enduring customer relationships.

Apply

If you think you’ve got what it takes and would like to work for CodeBlue, please email your expression of interest and your contact details, along with your CV, to Ian Funnell, CodeBlue General Manager: .(JavaScript must be enabled to view this email address). Confidentiality is assured.

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General and Service Desk details

PHONE: 0508 IT SERVICE/ 0508 48 73 78 (Free phone within New Zealand)
INTERNATIONAL PHONE: +64 9 970 5639

EMAIL:
General enquiries: info@codeblue.co.nz
Service Desk: servicedesk@codeblue.co.nz
Online Shopping/Procurement & Products: salesenquiries@codeblue.co.nz

Branch locations

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Auckland
North Shore
Hamilton
Bay of Plenty
Hawke’s Bay
Manawatu
Wellington
Christchurch
Southland