Our talented service desk can remotely monitor your systems and identify issues before they turn into problems. In many cases, we proactively manage your systems, resolve issues without having to visit your offices, and focus on problem solving information systems issues in the background, saving you time and money.
The CodeBlue Service Desk resolves 85% of all calls with no need for a site visit by an engineer. We deliver peace of mind by ensuring you have the fewest problems, shortest wait times, and quickest problem resolution possible, making running your business easier and hassle-free.
We have developed an in-house knowledge base—specific to your IT setup; in turn providing our Service Desk team with real-time access to critical services and technical documentation to assist in the quick resolution.
Contact CodeBlue today to discuss how your organisation will benefit from implementing our proactive IT Support Services.