Not happy. That was Keith Hay Homes’ situation with their IT services supplier earlier this year. Service delivery was slow and inflexible, and there was a question mark around the supplier’s operational viability, given internal changes. Keith Hay Homes wanted an adaptable, responsive IT services provider it could build a long-term, collaborative partnership with. When the incumbent IT services supplier contract ended, Keith Hay Homes went to market and following a careful research and selection process, the company found its new partner in CodeBlue.
With nine branches around the North Island, around 40 staff, and a fast-growing Christchurch operation, Keith Hay Homes is a pioneer and market leader in building and supplying affordable but high quality relocatable and pre-fabricated homes, and school and commercial buildings.
The company is family-owned and operated. Roseanne Hay (Finance and Administration Manager) and her brother Mathew Hay (General Manager) are grandchildren of company founder Keith Hay – a former mayor of Mt Roskill, an Auckland Regional Authority Councillor, and a respected philanthropist and champion of Christian and family values.
With strong new business demand in a burgeoning new home market, Keith Hay Homes Finance and Administration Manager Roseanne Hay says the search for a new IT services partner to replace the incumbent was not taken lightly.
“Our IT system is the backbone of our business. From working with customers on new home plans, to coordinating material suppliers, managing inventory, and all the routine business management requirements from payroll to financials, we depend on our system to be fast and reliable.