In 2018, we can expect businesses to want tighter cyber security more than ever before. Unfortunately, more sophisticated cyber-attacks are becoming common, and old-fashioned protection software just doesn’t cut it anymore. Businesses and organisations will need to review their policies and current processes, and more will be choosing managed IT services for its expertise and reliability. When your data and your customers’ personal information is at stake, it’s better to be too careful than not careful enough.
Businesses will continue to invest in hybrid and multi-cloud systems, both public and private. This means there will be an increase in the demand for hybrid cloud management solutions, as businesses will realise the importance of having a defined set of management tools to ensure their business operates as smoothly as possible. IT service providers will be expected to provide not just one solution, but many, to suit all kinds of different systems and preferences.
Data and Analytics
If you think there’s a lot of data out there now, just wait until the New Year rolls around. The amount of data being created by the Internet of Things is making it easier for businesses to be more efficient and profitable, which means that businesses are benefiting from greater insights. We expect that data and analytics will continue to grow exponentially, allowing businesses and organisations to make innovative changes.
AI has slowly been integrating into our world since years ago, and by next year it will have become mainstream. Businesses will continue to use artificial intelligence for customer service, robotics, marketing and analytics, but the whole process will be faster and cheaper. Smarter automation of emails, content generation, industrial manufacturing, etc. will help businesses and organisations excel.
The Digital World
And finally, what’s the forecast looking like for the overall digital world? It’s speed over cost, and innovation over tradition. Businesses and organisations have been prioritising speed because it enhances customer experiences, which in turn increases brand loyalty. The New Year will see businesses identifying and eliminating anything that slows down their IT infrastructure, and identifying the technologies and platforms that will help deliver their business goals.
If you’re ready to come in with the new, get in touch with CodeBlue. We provide IT services in Auckland, Wellington, Christchurch and the Southland, for small to mid-sized companies and organisations.