Your CodeBlue Team
The most visible elements of your CodeBlue service will be the CodeBlue Service Desk and your Trusted Advisers (Support Engineers)
Service Desk
A dedicated team of qualified engineers responding to your day-to-day IT queries.
Relationship Manager
Ensures your IT solutions are aligned to your business strategy by working closely with our technical team.
Trusted Advisors
A lead engineer works with your team to help implement your IT strategy and projects.
Monitoring Team
A team that is responsible for monitoring your environment and manages all your software updates, security patches and functionality advances.
The CodeBlue Service Desk
- Provides first level service response.
- Available Monday-Friday 7am to 6pm.
- Ability to remotely support you, diagnose and resolve your request.
- Follows best practice standards in incident and problem management.
- Our team is focused on working with you and the Trusted Advisor to resolve your queries.
Contact CodeBlue
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Email: |
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Phone: |
0508 IT SERVICE (0508 48 73 78) |
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URGENT ISSUES: |
please phone immediately rather than emailing |
“Thank you for choosing to partner with CodeBlue. Our promise to you is to respond quickly to IT issues to ensure disruptions are minimised and help you achieve your business outcomes through the strategic use of technology.”
Daniel McIvor
General Manager
CodeBlue Limited